Our logistics provider will send a text notification the night before your delivery day with the estimated time and a tracking link, so you’ll know when your delivery is arriving!
Not home? No worries, your meals can last up to two hours outside. We pack your meals in a special recyclable chilltainer with a gel pack that keeps them fresh and cool.
Our meals are cooked fresh so they will arrive cold not frozen. The same goes for the gel packs – they will be chilled but not frozen solid and are made with salt that gives them a high freezing temperature.
You can recycle or reuse your gel packs. Pop them in your freezer to keep food cold for lunches and picnics or cut the corner and pour the contents down the drain, then dispose of the plastic in your recycling bin.
Preparing your Meals
You can either heat your Dineamic meal in the microwave or if you’re enjoying a meal in a pouch, you can also immerse the bag in boiling water.
If you don’t think you’ll get through your order, we recommend freezing them with as much shelf life left as possible - that way you lock in the most amount of freshness.
Recycling your Packaging
When your nutritious meal is finished, just tear the film, separating it from the cardboard, then place the cardboard in the recycling bin and the film in soft plastics. Watch the video below to see how easy it is and why it’s Better for the Planet. You can also reuse or recycle the chilltainer your meals arrived in.
Keen to order again? Get our range of delicious and healthy meals that cater to vegetarian, vegans, low FODMAP, gluten free and dairy free delivered to your door, just click on the 'our food' tab on the top of this page or view our entire menu using the button below!