Delivery FAQS

How is the food delivered?

Our meals are delivered chilled, via refrigerated transport.

Your meals will be packed into an insulated cardboard box with a cooling gel pack. This is then delivered via refrigerated transport to your door.

You'll receive a text upon delivery. Our drivers will endeavour to leave your order in a safe location out of direct sunlight where possible - please ensure to bring your order inside and put your meals in the fridge once delivered.

How much is shipping?

Our shipping fee is a flat rate of $15 for refrigerated delivery, ensuring your meals arrive fresh and safely chilled.

Does your food come frozen?

Nope - our food arrives to you freshly prepared by the kitchen. Your delivery will be sent to your door in a refrigerated truck, so it doesn’t need to be frozen – it’ll be ready for you to heat up as soon as you’re ready.

If you don’t plan on eating your meals by the use-by date, you can absolutely freeze them. When you're ready to eat, we advise reheating the meal from frozen instead of defrosting or thawing your meal out first. It'll take about 5-6 minutes in the microwave.

Got a question?

Visit our help centre for more details.

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Over 3,400+ 5 Star Reviews

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Free Range
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Sustainable &
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Over 3,000+ 5 Star Reviews

4.5-star across 185+ reviews

4.4-star across 800+ reviews

Real food
with real
flavour

We believe in doing things right. From selecting top-notch ingredients to cooking sauces from scratch, every step of our process is designed to maximise taste and quality.

Eat well
do good

Every Dineamic meal supports ethical farming, carbon neutrality, and environmental sustainability. We choose the right way over the easy way, delivering premium quality in every bite.

Support
local eat
global

As an Australian-owned independent business, we offer big-company convenience with a local touch. Choose Dineamic to support our community, customers and local suppliers.